Gartner Symposium/ITxpo 2012 Takeaways

This year the Daptiv team attended Gartner Symposium/ITxpo 2012 in Orlando for the world’s biggest industry conference focused on IT leaders with over 8,000 senior IT executives (including 2,000 CIOs). Here are some of our takeaways from the Gartner sessions at the event:

(1) Nexus of Forces: Gartner predicted the need for senior IT and business executives to re-imagine business as the result of a powerful nexus of forces — mobile, social, cloud and information. This Nexus of Forces reflects how people want to interact with each other and their information and will make many existing IT architectures, organizational structures and IT strategies obsolete. Gartner forecast that there would be 5 billion mobile devices by 2015 and an 18% annual growth of cloud-based solutions leading up to 2016.

(2) Four Styles of Strategic EPMOs: Donna Fitzgerald from Gartner gave a presentation discussing the four styles of EPMOs: (i) Strategic EPMOs, (ii) Business Transformation Offices, (iii) Reporting PMOs and (iv) Operational PMOs. The styles of PMOs reflect whether the PMO’s business context is business transformation or steady-state, and whether they or facilitating or controlling the resources in an organization. Donna predicted that in the next 24 months 60% of the Fortune 1000 will establish one of the 4 styles of an EMPO driven by financial accountability and continued issues with project coordination across silos.

(3) Gamification: Gartner predicted by 2015, 40% of Global 1000 organizations will use gamification as the primary mechanism to transform business operations. Gamifiication is the use of game mechanics in non-entertainment environments to motivate a change in participant behavior. Tactics include progress bars, rewards for effort, feedback and multiple long-term and short-term aims. Elise Olding gave an example of a digital media company that implemented a gamified project management tool with rewards for entering accurate status of projects in flight.

(5) PPM Tools – A New Magic Quadrant for Cloud-Based PPM Services: Dan Stang discussed the new Magic Quadrant for Cloud-Based PPM Services in the ITxpo theatre. The underlying infrastructure of these services is cloud computing — scalable IT-enabled capabilities are delivered as a service to external customers using Internet technologies. Dan outlined some of the benefits of cloud-based PPM services, including less time-to-value, less financial commitment and risk and the ability to rapidly configure, adopt and consume PPM capabilities. You can view the full Gartner MQ document here.

As you can see in the photo, our booth was front and center in the PPM show floor area. We met almost 200 PPM practitioners at the booth and had great conversations with attendees from all over the world. Our next Gartner event is Symposium/ITxpo in the Gold Coast, Australia 12th-15th November.

Obama Embraces IT Project Portfolio Management (PPM)

Although the Clinger-Cohen act was passed in 1996 that mandated a capital planning and investment control process, PPM as it’s found in the private sector is only just making its way to the federal government. As a recent memorandum from the Executive Office of the President notes, ‘the stove-piped and complex nature of the Federal enterprise has led over the years to a proliferation of duplicative and low priority investments in information technology (IT).’

The Federal Government is now focusing on maximizing the return on American taxpayers’ investment in government IT by instituting a new IT portfolio management process. Their goal is to root out waste across the Federal IT portfolio and avoid investment in low priority and duplicative IT investments.

As the Federal Chief Information Officer mentions in a blog post, over the next year agencies are required to lead agency-wide IT  portfolio reviews within their respective organizations. This will lead to targets for IT spending reductions, illustrate how investments within the IT portfolio align with the agency’s mission and business functions, establish criteria for identifying wasteful, “low-value,” or duplicative investments and improve governance and program management.

As election season starts, it will be interesting to see how the different candidates discuss cost reduction for the federal government. For our part, Daptiv recently partnered up with Winvale to help the government agencies with this effort. We hope over the next few years we can share some of our experience to help the US government’s IT portfolio reduce costs and improve business outcomes.

Buyer’s Guide for SaaS Project Portfolio Management Tools

Information Week recently published a Buyer’s Guide covering 9 SaaS Project Management Tools. According to the report, the “Information-Week 2012 Enterprise Project Management Survey of 508 business technology professionals shows 60% have formal project management offices, and nearly as many use specialized commercial/project management software. For the 40% of organizations that are, presumably, winging it rather than taking on the expense of a fully equipped PMO, SaaS project management software can provide the ability to gain greater control with a minimal up-front investment.”

You can download the report here and see how Daptiv stacks up against the competition. It rates 9 tools against six key decision areas: (1) Administration, (2) Platform, (3) Reports and dashboards, (4) Features, (5) Pricing and (6) Security.

Daptiv’s has also published a buyer’s guide which you can download here. We’ve included key industry trends we are seeing and a detailed evaluation scoring grid for tool selection.

 

PPM a Bright Spot in Gartner’s 2012 Software Spending Forecast

Gartner recently updated its 2012 global IT  spend forecast. There are a number of concerns which caused them to revise their forecast downward from 4.6% to 3.7% for 2012. These included:

(1) Global Economy: Private-sector deleveraging and public-sector austerity in mature economies and lack of political leadership on fundamental sovereign debt issues

(2) Eurozone Crisis: Uncertainty in resolution of Euro debt crisis, which creates business uncertainty for business investment and consumer spending

(3) Thailand Floods: Hard disk drive supply contraints affecting consumer and enterprise server and storage markets.

Gartner also updated its enterprise software spending forecast (see slide above) and predicts a 5 year CAGR of just over 7%. The three areas Gartner sees strong growth above the average include: (1) Project and Portfolio Management, (2) Web conferencing and team collaboration, and (3) Enterprise Content Management.

We don’t think this should come as a surprise. In our recent post on 2012 predictions for PPM, we noted PMOs will evolve from being tactical, support-based organizations to become a strategic player within the enterprise. Given the tough investment and cost optimization decisions being made in the current economy, PPM is a critical business capability for success.

In addition, there is a growing trend for successful PMOs in IT to expand to an EPMO, covering business investments as well as IT strategy and planning. A Daptiv customer who has successfully made this transition is Mercy, a health care system with over 25 hospitals and 200 clinic locations, which incubated their PMO in the IT organization before creating a very successful Enterprise Project Office.

Even though the economic outlook is uncertain for the next year, we’re confident Daptiv can help our existing and prospective customers navigate the difficult choices ahead and emerge stronger as the economy improves.

 

 

PPM Tools Designed for Humans

I noticed a recent blog on the PMI site from Saira Karim, called ‘Use Project Management Tools in the Right Context’. Saira started her post with the following:

“Recently I came across an ad for a project management technology application. It was a picture of seven robots in a group, which symbolized humans. The slogan read, “If your team looked like this, any PPM solution would work.”

 

Interestingly, that’s a Daptiv ad she noticed in the PMI magazine. Saira continues:

“It made me wonder how many organizations actually believe that technology applications do the work and produce results — not humans.

How many organizations and project managers sufficiently analyze their project needs and the compatibility of new technology to their organizations’ existing set-up and processes?

Companies often buy expensive project management applications and then force teams to conform and adapt to the application rather than customize the application to the needs of the people and project.

But buying applications because other organizations use them does not by default mean you, too, will become a leader.

Like with best practices, experience has taught me that technology and tools are valuable — but only if they fill gaps and needs effectively.

Technology is important and can increase efficiency, but in the correct setting and context. Projects are planned and executed by people — therefore technology must complement and be understood by the humans who use it.

Before investing in new project management applications, you must consider things like training, costs and your team members’ willingness to use the tools. Otherwise it could amount to an expensive burden.”

Saira’s post is a great articulation of the importance of the need for tools that adapt to your organization’s business needs. Combining a flexible tool with a PPM roadmap that is improves maturity in successive steps is the key to PPM success.

Have you had experience with tool implementations that have failed (or succeeded)? What are your keys to success?