The Big News from Daptiv at the 2014 Gartner PPM Summit

Every year we here at Daptiv are excited to attend Gartner’s PPM & IT Governance Summit, which is being held this week in National Harbor, Maryland June 2-4.

While there, we’ve been focused on highlighting how our PPM solution is used to address common challenges facing business leaders today, concentrating on key topics such as:

  • The need for configurable, flexible PPM technology capable of adapting to a business’ people and processes
  • The importance of customer data security in today’s increasingly complex and vulnerable business environment
  • The growth and maturation of the PMO and how it is evolving to meet enterprise-level needs
  • The importance of aligning IT projects with business strategy and balancing demand for IT services.

Daptiv’s New Organizational Change Management Offering (OCM)

This year at the summit, we are also proud to announce a completely new set of tools for the PMO to manage change within an organization, helping to address the critical people component of change management for organizations implementing new technology and processes companywide. Our new OCM offering will focus primarily on the critical aspects of change management, and will ultimately help our customers better prepare for large-scale technology and process changes. By emphasizing and assessing the specific requirements of each unique customer, our new OCM offering allows for tailored communication, learning, and sustainability plans and deliverables, which are developed and incorporated during the life of a project to improve company-wide adoption and project success.

Contrary to popular belief, most project failures occur because the people, processes and environments within a business are unprepared or unmindful of the changes that need to take place for successful technology deployments. This can have an enormous negative impact on project success rates. Our new OCM practice helps our customers minimize these failures, and will integrate directly into what we offer with our Daptiv PPM solution.

Gartner predicts that by 2016, successful transformation program leaders will direct 60 percent of the budget to organizational process change activities. These programs take into account how much change a business can undergo in any given period. As much of this responsibility will fall within the confines of the PMO, they will need to successfully navigate OCM and adjust to the evolving industry landscape, requiring even greater alignment and the ability to work collaboratively and synergistically.

For the full details around how our new OCM offering will help your organization in meeting these new challenges, please see our complete release.  You can also visit our Resources Page for additional research and information, or view an OCM-focused solution brief here.

Key Takeaways from the Gartner PPM & IT Governance Summit 2012

Since its inception, the Gartner PPM Summit has proved to be the premier gathering of IT executives and thought leaders who are focused on how organizations select, implement, and manage PPM initiatives.  If you are looking to understand trends in PPM from a people, process, and technology standpoint, this is the place to be. This year’s event was held in National Harbor, MD from May 21st to May 23rd (As a side note, if you are thinking about attending the Gartner PPM Summit next year, the venue will be the same).

It is no surprise that the theme of the 2012 Summit reflected the current economic climate in which businesses today find themselves operating. The theme centered on “finding equilibrium in today’s whirlwind of economic uncertainty, shifting priorities, and constrained resources.”  It was apparent from the sessions and hallway conversations that the “New Normal” has forced executives to re-evaluate old tools, strategies and practices.

Here are some top of mind topics that were prevalent in this year’s Summit.

  • The alignment of demand management with business strategy.  The PMO not only needs to play a major part in ensuring that there is direct business strategy relationship for each of the projects that are undertaken, they need to get much better about communicating the business value and results to the executives/stakeholders. This means that project status reports/briefings need to evolve from simple status information (red/green, schedule changes, inventories of risks/issues, etc.) into an explanation of the relationship between the project and the business strategy and the impact to the business as project status and metrics change over time.

 

  • Agile and iterative methods will see greater adoption as businesses demand more flexibility and control over their product features and trade-offs.  This will require PMOs and organizations to adapt their processes to accommodate either a mix of project management styles or a greater emphasis on flexible and shifting business needs/capabilities instead of rigid project definitions.  Instead of bloating projects with lots of features to drive up value for the project as a whole (and increasing scope, work, and duration/cost as a result), companies should start looking at and managing the value/priority of the individual features/capabilities themselves.

 

  • PMOs are increasingly adopting lean management processes by focusing on value and waste to improve cost, speed, and quality of delivery all at once.  One of the key points raised throughout the conference was that a Power PMO (using the “lean” management processes) needs to be able to drive quality and value on a shorter timeframe.  With heavyweight projects and process, companies often find that by the time a project runs through the complete development process, they are actually solving a business problem that existed a long time in the past.  By leveraging more lean processes and focusing on the five principles below, companies will be able to better match their work to the immediacy of problems, and deliver quality and value on a timelier basis. Matt Light, Vice President, Gartner Research highlighted the five principles that lean PMOs adhere to.  They are:
    • Value: What the customer is buying (Project rationale and PMO’s services)
    • Value Stream: How value is created (Portfolio methodology and PMO process support)
    • Perfection: Finding ways to cut waste and add value (Quality management, Track results)
    • Flow: Maximize speed to value (Requirements and agility, Facilitate chartering)
    • Pull: Match production to demand (Scope management, Capacity prioritization)

 

  • Organizations still struggle with actionable reports and dashboards. Most organizations fail to come to a common understanding on what metrics to track, how they should be tracked, and where they should be tracked.  The data for reports and dashboards often exist in disparate sources. Consolidating the right information at the right time is a huge challenge and is riddled with inefficiencies.

 

  • Estimating projects continues to be a challenge in many IT organizations.  The key is to ensure that IT and the business sponsor are jointly looking at the assumptions, defining what needs to be delivered and how the solution or product needs to be delivered.  Matt Hotle, VP and Distinguished Analyst, Gartner gave a very eloquent presentation on this topic and talked about three top-down estimation approaches. A Deliverable-based estimation is best used when requirements have been well-defined.  Functional or historical estimation is useful when the only input to the estimating process is business needs.  An Experience-based estimation can be used only when the organization executes projects that are very similar to each other over time.

The Gartner PPM Summit is undoubtedly a great forum to meet people, exchange ideas, and see what’s new in PPM software – I hope this summary is useful for you!

Daptiv Demonstrates Latest SaaS-based PPM Innovations at the Gartner PPM & IT Governance Summit

 Daptiv will be demonstrating the latest advancements to its PMO and IT Governance Solutions at the Gartner PPM & IT Governance Summit.

Daptiv is also sponsoring the three-day event, which brings together hundreds of the top program and portfolio management executives. This year’s Summit theme is on “Balancing Resources, Demand & Benefits in the Age of Volatility.”

Read more about Daptiv’s presence at the Gartner PPM Summit in today’s press release.